Learn more about Waze & COVID-19 updates

Got a new phone? Move your points

When you switch to a new device, make sure to connect an email address and verify it so that your Waze points and Favorites transfer over.

Once you do, you can view your points and Favorites on your new device:

  1. Open Waze on your new device
  2. Tap Log in
  3. Enter the email address connected to your Waze account
  4. Follow the instructions to log in

Note: While your favorites transfer between devices, your recent locations do not.

I can't log in

Get help logging in here.

Tip: For quick account recovery, we recommend turning on Smart Lock backup (Android) or iCloud (iOS) before switching to a new phone.

Was this helpful?
How can we improve it?
Search
Clear search
Close search
Google apps
Main menu
Search Help Center
true
99235
false