Submit debug logs

When you report an issue, our support team may ask you to send your debug logs to get more information. Learn more about debug logs.

Note: Debug mode is turned on automatically for Beta users. If you're a Beta user, skip to step 2.

Android iPhone & iPad

Step 1: Turn on debug mode

  1. Open Waze
  2. Tap the search bar
  3. Type 2##2
  4. Tap the magnifying glass on your phone's keyboard
  5. Close Waze

Step 2: Send your debug logs

  1. Open Waze
  2. Do the same thing in the app that didn’t work for you. Take a screenshot if you can.
  3. Tap the report icon
  4. Tap Debug
  5. Tap Yes and wait for a confirmation message

Step 3: Exit debug mode

  1. Tap the search bar
  2. Type 2##2
  3. Tap the magnifying glass on your phone's keyboard
  4. In the message that appears, tap OK

Android Auto

Android Automotive (AAOS)

CarPlay

 

Need more help? Check out our Waze Community forum for more questions and answers about Waze app

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