Submit a report in Waze

Help other Wazers by reporting incidents on your route. 

On the Waze map, tap the Report button , and then choose a report type:

Map issue 

  1. Tap an issue type: General map error, Incorrect turn, Incorrect address, Speed limit, Incorrect route, Missing roundabout or Missing road
  2. Tap Add a comment to provide more details about your issue 
  3. Tap Send to submit your report, or tap Later to save your report and send it at another time.

Gas prices 

  1. Tap on a gas station from the list
  2. Enter the updated gas prices 
  3. Tap Send

Note: You must be within a radius of 0.3 miles/500 meters and above the rank of a baby Wazer to update gas prices.

Closure 

  1. Tap an arrow to mark a road closure
  2. Tap Next
  3. You can categorize the closure as due to a Hazard, Construction or Event
  4. Tap the camera to take a photo of the closure
  5. Tap Add a comment to provide more details about the closure
  6. Tap Duration to specify the time of the closure
  7. Tap Send to send your report or tap Later to save your report and send it at another time. 

Important notes:

  • You must be around the area of a road closure to report it.
  • The closure will appear on the map only after more Wazers report the same closure. The closure is removed when Wazers start driving on the closed road again.

Hazard  

  1. Tap a hazard type: On road, Shoulder, Weather (Unplowed road, Fog, Hail, Flood, Ice)
  2. Tap the camera to take a photo of the hazard
  3. Tap Add a comment to provide more details about the hazard 
  4. Tap Send to send your report or tap Later to save your report and send it at another time.

Pave a missing road 

  1. Tap Map Issue
  2. Tap Pave 
  3. Tap the Pave button and start driving
  4. Tap Stop when you’re done
  5. Log in to the Map Editor using your Waze username and password 
  6. Connect the road segment to the relevant location

Traffic jam  

  1. Tap a traffic jam type: Moderate, Heavy, Standstill
  2. Tap the camera to take a photo of the traffic jam
  3. Tap Add a comment to provide more details about the traffic jam
  4. Tap Send to send your report or tap Later to save your report and send it at another time

Police  

  1. Tap Police or Other side if the police is on the other side of the road
  2. Tap Send to send your report or tap Later to save your report and send it at another time.

Crash 

  1. Tap an accident type: Minor, Major or Other side
  2. Tap the camera to take a photo of the accident
  3. Tap Add a comment to provide more details about the accident
  4. Tap Send to send your report or tap Later to save your report and send it at another time

Place  

Take a photo of the exterior of your location so Wazers can easily spot it when they arrive.

Roadside help 

  1. Tap Fellow Wazers to let others know you need help. 
  2. Tap what you need help with:
  • Out of gas
  • Flat tire
  • Battery issue
  • Medical issue 
  • Other
  1. Tap Request. Fellow Wazers will see your location and what you need help with on the map. A roadside help icon will appear. You can tap it to cancel your request. 

More options:

  • Share your location by messaging apps on your phone by tapping the location button.  
  • Tap Emergency call to phone the Police Department, Fire Department or ambulance.

Camera

  1. Tap Speed, Red Light or Fake
  2. Tap Send

Camera reports are added to the map upon approval by the Waze Community.

Closure 

Tap an arrow to mark a road closure. 

Map Chat

Leave a comment on the map for fellow Wazers to see and respond to. You can add a photo and a comment.

Reporting guidelines

  • Only report incidents that you see in real time. If you lose internet connection while sending a report, Waze will save the report and automatically submit it once you reconnect to the network.
  • Report as close to the actual incident as possible.
  • Avoid excessive reporting or your account may be blocked for abuse. 
  • Don't report planned closures through the Reports button. Instead, you can send an email to  waze-closures@google.com.

FAQ 

I can’t see the Report button

It might be because the map is not centered. Tap the recenter icon in the bottom left corner and the Reports button should appear.

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