Account suspension

Grounds for suspension

To ensure a positive user experience of all our users, Google Payments specialists will periodically review merchant accounts. If your account is found to be in violation of our our Terms of Service and Policies, you will be notified via email of any changes you need to make for your account to remain in good standing.

Failure to make the requested changes to your account or provide documents necessary to verify your account or within the stipulated time period may result in the suspension of your Google Checkout account.

What happens when you've been suspended

Account access
You will still have access to view all details in your account, including orders details and your identification information. Please review the email from our specialists detailing the steps required to restore your account.

No future transactions accepted
You will not be able to process any future transactions. However, you may continue to charge and ship any orders you received prior to the suspension of your account.

Limited future payouts
You may still receive payouts for any outstanding orders. Once you have be paid out for all your remaining orders, you will not receive any future payouts.

Terms of service

Per Google Checkout's Terms of Service (U.s. Section 2.3), GPC has the right (i) to change, suspend or discontinue the Service, in whole or in part, as necessary to perform maintenance or updates to the Service and (ii) to impose limits on certain features or restrict access to parts or all of the Service without notice and without liability. GPC may decline to process any Payment Transaction in connection with, among other reasons, fraud prevention activities, applicable law, or GPC policies.

How helpful is this article:

Feedback recorded. Thanks!
  • Not at all helpful
  • Not very helpful
  • Somewhat helpful
  • Very helpful
  • Extremely helpful