Verify your identity

You might have to verify your identity before you can complete certain transactions with Wallet or order your Wallet Card.

To verify your identity go to, or:

  1. Sign in to your Google Wallet at
  2. Go to the 'Verify identity' section and click the button to start the process.
  3. Enter the requested information and click Verify identity. You'll be prompted if we need additional information.

We ask you for this information because financial regulations require that payment providers take steps to verify their customers' identities.

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