Verify your identity

If you're in the US, you might have to verify your identity before you can complete certain transactions on the Wallet desktop site and the mobile app.

To verify your identity go to, or:

  1. Sign in to your Google Wallet.
  2. Click the gear icon in the upper-right corner.
  3. Go to the 'Verify identity' section and click the button to start the process.
  4. Enter the requested information and click Verify identity. You'll be prompted if we need additional information.

We ask you for this information because financial regulations require that payment providers take steps to verify their customers' identities.

Learn more about verifying your identity.

Still have questions?

Call us

How helpful is this article:

Feedback recorded. Thanks!
  • Not at all helpful
  • Not very helpful
  • Somewhat helpful
  • Very helpful
  • Extremely helpful