Fraudulent merchants & scams

Here are some tips for safer shopping and recognizing scams:

  • If the seller requests payment through a wire transfer, money transfer services such as Western Union or Moneygram, or direct bank transfers, it's likely fraudulent. Google Wallet does NOT support these payment methods.

  • Scammers may reference the terms Verified Google Wallet Agent, Regional Manager, Purchase Protection Account, or some other form of escrow account in their spoofed invoice. None of these terms are used by Wallet.

  • Scammers may request high dollar transactions to be broken down into smaller payments, sometimes with each payment going to a different person.

  • If the price of the goods you're interested in purchasing seems too good to be true, it probably is. Scammers also often claim to have the new hot item that's sold out everywhere else.

  • Spoofed invoices are often related to scams for vehicles, boats, pianos, or tractors, where the scammer makes false claims that the high-cost purchase will be protected by Google Wallet.

Spoofed Invoices

A spoofed invoice is a scam invoice designed to look like it came from Google Wallet. However, Google Wallet no longer sends out invoices, so the transaction is fraudulent and has nothing to do with Google.

If you received a fake Google Wallet invoice, you may wish to file a report with the appropriate authorities and/or your regional fraud reporting center, like the Internet Crime Complaint Center, a partnership between the FBI and the National White Collar Crime Center.

For more information on scams, visit the Google Security Blog.

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