Use the Transit Insights feature to view your progress towards fare discounts and fare capping, savings over time, and recent trips and activity.
To use the Transit Insights feature, you must:
- Add a debit or credit card to Google Wallet. Learn how to add a debit or credit card in Google Wallet.
- Add a Transit Insights card to Google Wallet.
Tips:
- Only certain public transport providers in selected regions offer Transit Insights cards in Google Wallet.
- Trips must be paid for with the payment card that's linked to your Transit Insights card in Google Wallet. Using your physical card or a different digital payment card to pay for trips will not count towards your Transit Insights benefits.
- Your public transport agency determines how fare capping works. Contact your public transport agency for issues or questions.
Add a Transit Insights card
Important: A Transit Insights card isn't a form of payment. You must link a payment card to your Transit Insights card to pay for trips.
- Open the Google Wallet app
.
- Tap Add to Wallet
Transport pass.
- Choose your public transport system.
- Recommended or nearby transport options are at the top. To find all supported public transport options, scroll down.
- If you can't find your public transport system, your transport provider may not be supported.
- Follow the on-screen instructions.
- Tap Continue.
- Review the terms.
- Tap Continue
.
Transport pass.Remove a Transit Insights card
Important: When you remove a payment card from a Transit Insights card, it won't remove the debit or credit card from Google Wallet.
- Open Google Wallet app
- Scroll to your passes.
- Tap the Transit Insights card
Find public transport info
With a Transit Insights card, the user can find this information in Google Wallet:
- The debit or credit card connected to the Transit Insights card
- Progress towards rewards like trips at no charge
- Total amount saved over time
- Recent trips and activity
- Alerts on your account to take action on
- News and updates from the public transport provider
To find public transport info in Google Wallet:
- Open Google Wallet app
- Scroll to your passes.
- Tap the Transit Insights card.
Tip: For more info about terms and caps, contact the public transport agency.
Common issues
Do I need to use a Transit Insights card to pay for public transport with Google Wallet?
Important: A Transit Insights card isn't a form of payment. You must link a payment card to your Transit Insights card to pay for trips.
No, you don't need to use a Transit Insight card to use Google Wallet to pay for public transport. Learn how to use Google Wallet for transportation.
How do I link my Transit Insights card to a different payment card?
One Transit Insights card can only be linked to one debit or credit card.
If you want to use another debit or credit card, you must delete your existing Transit Insights card and create a new one.
Tip: Rewards are only earned for trips paid for with the payment card that's linked to your Transit Insights card.