Change/Forgot PIN

You'll use this PIN to verify access to the Wallet app, and for debit transactions and cash withdrawals using the Google Wallet Card. If you use a PIN to lock your phone screen, you should use a different number for Google Wallet. It cannot be consecutive numbers or all the same number.

Make your Wallet PIN something you'll remember, your Wallet will be locked if you enter it incorrectly too many times and you'll have to reset it.

If you choose to set a PIN timeout, keep in mind that a network connection will be necessary to unlock the Wallet app.

Change PIN

On the desktop site

  1. Sign in to your account at wallet.google.com.
  2. Click the gear icon to go to Settings.
  3. Find the "Wallet PIN" section and click Edit.
  4. You'll be prompted to enter your current PIN, and then enter and confirm your new PIN.
  5. Click Update PIN.

On the mobile app

  1. Go to Settings and tap Change PIN.
  2. You'll be prompted to enter your current PIN, and then enter and confirm your new PIN.

Forgot PIN

If you forget your Wallet PIN, and enter it incorrectly too many times, you'll be locked out of your Wallet and see an error message that says "Access locked".

Tap Reset PIN below the error message. You'll be prompted to enter your user name and password, and redirected to a reset page where you can set up a new Wallet PIN. Once you've done this simply enter your new PIN.