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Google Voice Bad Audio/Call Quality
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I recently set up GVoice as a secondary number for my business and the audio quality is consistently terrible on both data and WiFi. Doesn't matter if I'm calling or receiving, it's severely muffled and degraded, on other people's phones as well. Even the voicemail message I recorded, which sounds remarkably pristine on my iPhone XS, sounds borderline incomprehensible when called from any other phone. I've deleted the app and reinstalled and tested it from every possibly audio source I can think of. Is this just a lost cause?
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Bluescat: jazz and blues music lover, and crazy cat lover.
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Hi:

Sorry to hear that.  Test audio quality from a laptop/desktop computer connected to a known-good residential or business router, not a public WiFi hotspot or shared connection.


Note:  the consumer version of Google Voice is not recommended for business use.  There is no direct customer support, and things like this can seriously impact your business revenue and/or reputation if your customers can't reach you.
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I place calls daily from my laptop via a satellite connection. I can hear the other party perfectly well. But they often complain that I'm "breaking up." It's too bad, because I really like to use the phone while on my laptop wearing headphones.
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I have made various calls using Google Voice - very disappointing. I can hear the recipient I am calling very clearly but am constantly being told the line at there end is very distorted.
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I am using google voice from 2 years but these days are very tough using google voice. When I call to India I can hear clearly other party voice but other side people not listening my voice clearly. Is there any way that we can resolve this issue.
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I have the exact same issue as the other people listed. When I call using google voice internationally using my laptop I can hear the other person very clearly however they can not hear me or it is very distorted. Sometimes they say its better than quickly very terrible.
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I also have the same problem. I can hear perfectly when I call them but people constantly tell me they can't hear me clearly. It's a little frustrating sometimes.
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I too have this issue. Great quality for me hearing the person I have called/received but the non google caller always has feedback, ranging from really poor quality to a little echoey/muffled. I really hope there is some way to improve this as Im using this for business (domestic only) and its really embarrassing to have these issues consistently. I have also tried three different types of headphones or ear buds, with no resolve.
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Agree, quality has gotten really bad as prices go up!! Would love to find an alternative
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I am also having the same problem .I can hear the caller very clearly but the receiving party is not able to hear me.Is there any solution to this problem.
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@Cal Calamari

In your Google Voice legacy version call History, Received Calls, and Placed Calls you'll see:

Call quality? ☑  ☒  

for rating individual calls.

Using a computer, log into Google Voice.

Select the menu icon  ≡   in the upper left corner

select Legacy Google Voice from the bottom of the selections that appear, then proceed to the legacy version call History where you can rate the call quality of individual calls.
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