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12/17/18
checkbox to forward messages grayed out, can't check. Likewise, can't turn on "get email alerts". 1 Recommended Answer 25 Replies 165 Upvotes
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Last edited 7/9/19
My target phone is an AT&T cell phone, also use Obi.  I recently removed cell to use on another number, then put back.  Since then I'm not allowed to check "Forward messages to linked numbers", turn on "Get email alerts for missed calls", or check "Get voicemail via message".  These all worked before.
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12/19/18
Thank you!  Too bad the new interface (or the app) doesn’t let you specify the kind of phone.
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5/9/19
Mine was already on mobile but the button is still greyed out.
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5/12/19
Mine is a mobile, and it is greyed out, and I cannot change to remove call forwarding to this mobile #1.
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11/5/19
Awesome! Thank you!
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