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Missing text messages 0 Recommended Answers 7 Replies 25 Upvotes
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I'm a long-time Google Voice user. 

Recently, I found that I'm missing an entire series of messages (inbound and outbound) with 1 person. I know I never deleted any of the messages - ones I sent and ones I received. This portion of the message thread was from Jan 2020. However, last night, when I went to retrieve the message thread, a large portion of the message thread from this time period are gone. 

I checked this from multiple devices I use Google Voice on - browsers on a couple laptops, my mobile phone. All exhibit the same issue

 Any ideas how this is possible?
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Hi Stewart Lin
Thanks for posting in the user moderated Google Voice Community Forum
 
Have you contacted the other person to determine if they see the missing thread?
 
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I'm experiencing the same thing and it's with the one person I text most with!!!  Her name doesn't display in the text feed and I have to send her a new text in order to see the history again. When she's replied back, I'm not getting any notification on my phone or chromebook.  This is really insane that it's just this one person. She is getting all of my messages.  I'm on a Motorola g7 and an Acer 14 Chromebook.  She has an iPhone but I'm not having problems with other iPhone using friends.

I haven't found anything on this in Google Voice Help Center so I'm resorting to the user moderated Google Voice Community Forum to find answers.  Anyone know what's going on or have a fix?
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I"m having the same problem.  But not with one person all of my text messages and inbound calls are missing from my laptop and my smart phone.  This just started late yesterday.  I keep getting failed message when sending text and when I try to retrieve a older text  the message is unknown communication.  Help please
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I blocked someone due to abusive conduct. All of the abusive text messages disappeared. I wanted to print them today but they are gone. Any ideas?
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I am in the same situation.  ALL of my messages are no where to be found
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So is this just a place for us all to realize that google isn't doing anything about it?

FYI, you (I) can search the persons name and it will pull up an old thread, then when I hit the "send message" button, it pulls up the current thread and i can see the last message.

Also FYI, I'm not getting notifications when they text me either. (My issue is just with one person...)
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Try searching for the missing messages by the person's name. If they come up this way, it's possible that you have inadvertently marked a message from them as spam. Select the message, then click on the three dots (menu)  in the upper right of the message and select the option to remove from spam.

Hope this helps!
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