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1/24/20
GV UI won't load with Google Analytics Opt-out Add-on in Chrome 1 Recommended Answer 8 Replies 3 Upvotes
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As of Chrome 79, Google Analytics Opt-out Add-on (by Google) prevents Google Voice from loading its new UI. PLEASE FIX. In the meantime, a work-around is to use Legacy Google Voice.

Microsoft Windows 8.1 Pro, Version 6.3.9600 Build 9600
Chrome 79.0.3945.130
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1/24/20
Hi John Navas
Thanks for posting in the user moderated Google Voice Community Forum
 
 
I tested this and cannot replicate any issues.
Chrome Version 79.0.3945.130 (Official Build) (64-bit)
Window 10 1909
 
In Chrome, check Cookies settings, and make sure to ALLOW:
  • Cookies (ALLOW)
    • [*.]google.com
 
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1/24/20
Thank you.

1. I'm not the only one -- see recent add-on Review by Reza Sarmadi. The change in behavior occurred at the same time for both of us, which is unlikely to be a coincidence.

2. It used to work fine here, and the only Chrome change coincident with the start of the problem was the recent (invisible) update to Chrome 79.0.3945.130, so it's unlikely to be a cookie settings issue. It might also be an invisible update in GV UI JavaScript.

3. Legacy Google Voice still works, and a difference in the new GV interface is probably JavaScript, which is affected by the Google add-on.

4. You're using a different versions of Windows.

I will do some additional testing to see if I can further isolate the problem.
Last edited 1/24/20
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1/25/20
It's not just this add-on that is causing problems when loading the GV website via Chrome. Rather than re-hashing my experience, here's a link to the thread I created:


This issue is affecting more than just the current build of Chrome, too.
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1/25/20
@baldybeardedguy
  • Testing with no extensions enabled: Google Voice works fine.
  • Testing with just Google Analytics Opt-out enabled: Google Voice does not load.
    The UI starts to load, and then the wheel spins forever: 
Last edited 1/25/20
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1/26/20
Hi, I'm experiencing the same issue on Chromium on Linux, thought I'd add to the thread add mention that it's not specific to Chrome or Windows. Enabling/disabling the extension does the same thing.
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1/26/20
There is no need for further posting, but thanks anyhow.
 
The enabling or disabling of extensions is only a temporary workaround; the actual issue is unrelated.  Google is actively working to fix this.
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1/28/20
Problem now fixed.
Thank you. Thank you. Thank you.
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