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Why was incoming phone call from inmate unauthorized 2 Recommended Answers 12 Replies 23 Upvotes
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Last edited 2/24/19
I am using google voice.  My friend attempted to call me from prison last night.  The phone did not ring and I get a voice message saying the call is not authorized.  Not authorized by who?  My number is in the system where she is incarcerated. Why didn’t the phone ring when she called.  The ringer in on and so is vibrate but there was nothing.
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I thought of that and will call the facility Monday morning.  But I submitted my number for authorization to the prison some time ago.  I am just covering all angles here.  Hopefully, the issue is not with google voice and I doubt that is. Thanks
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After several years of complaints about inmates calling Google Voice numbers, I have found that most prisons restrict calls to a number that is forwarded to another number. 
The next most common issue is that people mistakenly believe that  Google Voice is able to accept collect calls. 
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Yes, so if they are restricting because it is a forwarding number, how else can I get a local number where she is in Arizona.  I live Florida, long distance calls are very expensive.  And why would there be complaints about inmates using google voice I wonder.
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Thank you so much, I hope this may help others.  I discovered the problem.  Do not use Google voice to contact inmates.  The prison system does not allow it.  I talked to the prison.  I was able to chage my number easily.  It should take about two weeks.  There are a lot scammers out there and a lot of bad information
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By the way this reply is amazing and should help others avoid mistakes.
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Hopefully, you have read that the initiation of three-way calls by inmates is strictly prohibited and I also listened that many US prisons also use phone jammers to avoid calls. I think it would be a better idea if you try to contact her by using a landline number of that prison. You can get the numbers from this site https://getinmate.com under the category of the state where she is located. Otherwise, you can also visit this https://www.bop.gov/ official site of the US government from where you can also extract data of her prison and ask from the authorities about your desire to talk with her. I don't know how they can allow a prison to make Google Voice call to inmates.
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