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Why was incoming phone call from inmate unauthorized 2 Recommended Answers 12 Replies 29 Upvotes
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Last edited 2/24/19
I am using google voice.  My friend attempted to call me from prison last night.  The phone did not ring and I get a voice message saying the call is not authorized.  Not authorized by who?  My number is in the system where she is incarcerated. Why didn’t the phone ring when she called.  The ringer in on and so is vibrate but there was nothing.
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I thought of that and will call the facility Monday morning.  But I submitted my number for authorization to the prison some time ago.  I am just covering all angles here.  Hopefully, the issue is not with google voice and I doubt that is. Thanks
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After several years of complaints about inmates calling Google Voice numbers, I have found that most prisons restrict calls to a number that is forwarded to another number. 
The next most common issue is that people mistakenly believe that  Google Voice is able to accept collect calls. 
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Yes, so if they are restricting because it is a forwarding number, how else can I get a local number where she is in Arizona.  I live Florida, long distance calls are very expensive.  And why would there be complaints about inmates using google voice I wonder.
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