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How do I get Google voicemail to pick up only calls that were called to my Google voice 5 Recommended Answers 19 Replies 91 Upvotes
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Using T-Mobile iPhone. Have carrier number and GV number.  Currently when someone calls my GV number, and I don’t answer, my carrier voicemail picks up the call and the caller hears my personal carrier number which I would like to keep private from GV callers.  
Would like calls coming from GV to go to GV voicemail and calls coming from my carrier go to my carrier voicemail. 
The instructions online state to dial or activate **004*xxx but this sends all calls to GV which is not what I want. I want to separate the two voicemails respectively.
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 Thanks for your prompt response. 

1. I have had Google voice since the first year it came out in beta version. All of these years I was able to have calls coming from  GV number  answered by GV vm.  And all of the carrier calls were answered by my normal carrier voicemail.  So it is in fact possible to do this, however I had to re-boot my software on my iPhone which is the reason why I had to reinstall all of the apps, and then I was no longer able to  have the two separate numbers separate their voicemails respectively.

2. Many people are using Google voice for business, and their carrier phone number for their personal and that’s the way I would like to keep it. I do not want my personal calls  to be directed to my GV vm.
 
 3. Also you mentioned that we have to turn on call screening ( which is OK with me ), but you said that it will only screen the calls if the number is in my Google contacts? I am not sure if my phone contacts are synced with my Google contacts. I use a  third-party google voice app and  even though I have my settings turn on properly on my phone to sync phone numbers with the GV email address, the contact name and number only shows on my iPhone and GV app, however, when I log into GV online from a browser,   It only shows phone numbers and no contact name associated with any of the text messages or calls.

4.  If  the GV  voicemail  option can only be enabled simultaneously for both numbers (GV &  Carrier ), can we still receive calls coming from GV number but not have the GV voicemail enabled?

 Can you please advise on matter 1,2,3 respectively ?  Thanks in advance as I’m sure a lot of people are in my position !
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Yes thank you for the thorough reply.

5.  Given I use my iPhone, a third-party Google voice app which you can find in the App Store  ( is a forest green and white icon ), How can I get my email or my app to sync the current numbers and text messages that are on my GV app and iPhone, to my GV email contacts? As aformentioned, on my GV phone app,  the contact names, numbers, and the text messages are all there but when logged in online, it only shows the current text messages with phone numbers displayed but no contact names. 

6. Is GV ever planning to come out with a version that will direct GV calls to GV voicemail?  This  type of feature has been much requested for about 10 years.
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Agree with Greg about the ring time. I am also noticing this behavior recently (GV calls going to my carrier VM). One or more of the following has changed - GV / my carrier / OS. But of course some product experts here would like to think that dummies at Google finally figured out how to make GV work the way it was designed to work.
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