Notification

You're not signed in to your Google account. For the best help experience, sign in to your Google account.

Jul 28, 2022

Wifi or cell network?

I have Google Voice on my PC linked to my Android phone, which has a prepaid plan without data.  When I'm at home and receive an incoming call, it rings on both the  phone and the PC.  If I answer on the phone, I assume it connects by wifi.  Is that so?  If I'm on the street, I might (or might not) be in range of NYC's public wifi.  How can I tell if calls sent and received on the street are using wifi (free) or my cell plan (10ยข/min)?
Locked
Informational notification.
This question is locked and replying has been disabled.
Community content may not be verified or up-to-date. Learn more.
Recommended Answer
Understand that Google Voice has two ways of working:  the old way, which forwarded calls to regular telephone numbers over the telephone network, and the new way, which uses Voice over IP (VoIP) Internet calling.  VoIP calls do not go over the carrier telephone network, so they are not using any of your cell phone plan minutes.
 
-----------------------------------------------------
 
Question #1:  if I answer on the phone, is the connection by internet/wifi (free) or through my carrier (10c/min)?
 
This depends on how you are using the app, either via the carrier method or via the VoIP method.  This is a setting in the app, "Making and receiving calls".  The two choices are "Prefer Wi-Fi and mobile data" and "Use carrier only".  Ordinarily, people with Android phones have a data plan, so they'd leave that setting as "Prefer Wi-Fi and mobile data", which would work at home on Wifi and away on 4G/5G data.
 
The "use carrier only" method actually still needs to use a very small amount of data to set up the call, and then the call itself uses your carrier.  Since your phone has NO data service, the calls will all fail, and you can't use the Google Voice app at all when you are out of WiFi range.
 
-----------------------------------------------------
 
Question#2: I've received incoming calls to my Voice number when I was on the street.  If there was no internet connection, obviously the call must have come through my carrier.  But what if the phone was connected to the Internet through NYC's public wifi? 
 
Again, this depends on the app's settings.  Assuming you have set the app to "Prefer Wi-Fi and mobile data", it will do just that:  PREFER Wi-Fi and mobile data, if available.  Otherwise, it defaults to forwarding the call over your carrier number.
 
-----------------------------------------------------
 
Question#3: If I change the Android settings to deny permission for Voice to access the phone, will I still be able to make and receive calls when the phone is connected to the Internet by wifi?  
 
No.  That won't work.  Don't do that.
 
 
Original Poster JFN marked this as an answer
Helpful?
All Replies (3)
Hi JFN:  thanks for posting in the volunteer user-to-user Google Voice Community forum.
 
You have only two choices when using Google Voice on a mobile phone:  make and receive Google Voice calls using your mobile carrier, or make and receive calls using data (you cannot limit it to only WiFi or only carrier data, unless you shut off your phone's data connection entirely).
 
Even when using your mobile carrier, the Android Google Voice app still uses a very small amount of data to set up and connect the calls.  If your plan doesn't include mobile data at all (it will simply fail to connect), then you can't use the Google Voice app while not connected to a WiFi network.
Jul 29, 2022
Thanks for your quick reply, but it didn't answer my question.  My cell plan has no Internet, just calls billed by the minute and SMS.  My Android Voice settings give the Voice app permission to access the phone.  I also have Voice as a Chrome extension on my PC.  I make and receive Voice calls on the PC using the Internet through my home wifi.  When I'm home, the phone is also connected to wifi.  Incoming calls ring simultaneously on the PC and the phone.  Question #1:  if I answer on the phone, is the connection by internet/wifi (free) or through my carrier (10c/min)?  Question#2: I've received incoming calls to my Voice number when I was on the street.  If there was no internet connection, obviously the call must have come through my carrier.  But what if the phone was connected to the Internet through NYC's public wifi?  Question#3: If I change the Android settings to deny permission for Voice to access the phone, will I still be able to make and receive calls when the phone is connected to the Internet by wifi?  
Recommended Answer
Jul 29, 2022
Understand that Google Voice has two ways of working:  the old way, which forwarded calls to regular telephone numbers over the telephone network, and the new way, which uses Voice over IP (VoIP) Internet calling.  VoIP calls do not go over the carrier telephone network, so they are not using any of your cell phone plan minutes.
 
-----------------------------------------------------
 
Question #1:  if I answer on the phone, is the connection by internet/wifi (free) or through my carrier (10c/min)?
 
This depends on how you are using the app, either via the carrier method or via the VoIP method.  This is a setting in the app, "Making and receiving calls".  The two choices are "Prefer Wi-Fi and mobile data" and "Use carrier only".  Ordinarily, people with Android phones have a data plan, so they'd leave that setting as "Prefer Wi-Fi and mobile data", which would work at home on Wifi and away on 4G/5G data.
 
The "use carrier only" method actually still needs to use a very small amount of data to set up the call, and then the call itself uses your carrier.  Since your phone has NO data service, the calls will all fail, and you can't use the Google Voice app at all when you are out of WiFi range.
 
-----------------------------------------------------
 
Question#2: I've received incoming calls to my Voice number when I was on the street.  If there was no internet connection, obviously the call must have come through my carrier.  But what if the phone was connected to the Internet through NYC's public wifi? 
 
Again, this depends on the app's settings.  Assuming you have set the app to "Prefer Wi-Fi and mobile data", it will do just that:  PREFER Wi-Fi and mobile data, if available.  Otherwise, it defaults to forwarding the call over your carrier number.
 
-----------------------------------------------------
 
Question#3: If I change the Android settings to deny permission for Voice to access the phone, will I still be able to make and receive calls when the phone is connected to the Internet by wifi?  
 
No.  That won't work.  Don't do that.
 
 
Original Poster JFN marked this as an answer
false
17502820475880102020
true
Search Help Center
true
true
true
true
true
96264
false
false
Search
Clear search
Close search
Main menu