/voice/community?hl=en
This content is likely not relevant anymore. Try searching or browse recent questions.
This post has been marked as a duplicate of a trending issue.
-
1/28/19
Why is the GV interface not responding to touch tones? 1 Recommended Answer 7 Replies 9 Upvotes
1 Recommended Answer
$0 Recommended Answers
Last edited 1/29/19
When making GV calls from my landline, the interface doesn't respond consistently to touchtones.  It may recognize them immediately, or only after the presenting a list of options, or not at all and the call dies.
All Replies (7)
-
1/28/19
Got it.  Thank you for the info.
marked this as an answer
Helpful?
1/28/19
Tell me how this is a "solution" works when you are 90+ years old and don't have a computer or a smartphone, just a "flip phone" or landline phone.  This "problem" you've been "working on" has been going on for almost 2 years (on my son's GV number) and 6 months on mine! (my neighbor is posting this for me since I don't have or use computers)
marked this as an answer
Helpful?
1/29/19
Mary, please do not post in multiple discussion threads.  It's inconsiderate to other forum users who get CC'd on all of your posts.
 
No, this has not been going on for almost 2 years.  This is a new bug that surfaced recently.  Google is working on it.  There is no ETA.
 
The very simple behavioral change that John described works.  Just wait for Kiki to stop talking before entering touch tone commands.
marked this as an answer
Helpful?
1/29/19
That does NOT WORK, we have tried it numerous times. And my son's GV number has been inoperable since the beginning of 2018. I should have said going on a 2nd year of not working.
marked this as an answer
Helpful?
1/29/19
Yes, it absolutely works.  You have some other issue.  Please stop disrupting other users' discussions.
marked this as an answer
Helpful?
4/22/19
I just switched to T-Mobile and the touch tones do not work when trying to hear messages but it works when I receive calls.  This there a fix?
marked this as an answer
Helpful?
This question is locked and replying has been disabled.
Discard post? You will lose what you have written so far.
Write a reply
10 characters required
Failed to attach file, click here to try again.
Discard post?
You will lose what you have written so far.
Personal information found

We found the following personal information in your message:

This information will be visible to anyone who visits or subscribes to notifications for this post. Are you sure you want to continue?

A problem occurred. Please try again.
Create Reply
Edit Reply
Delete post?
This will remove the reply from the Answers section.
Notifications are off
Your notifications are currently off and you won't receive subscription updates. To turn them on, go to Notifications preferences on your Profile page.
Report abuse
Google takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Go to the Legal Help page to request content changes for legal reasons.

Reported post for abuse
Unable to send report.
This reply is no longer available.
/voice/threads
//accounts.google.com/ServiceLogin
You'll receive email notifications for new posts at
Unable to delete question.
Unable to update vote.
Unable to update subscription.
You have been unsubscribed
Deleted
Unable to delete reply.
Removed from Answers
Marked as Recommended Answer
Removed recommendation
Undo
Unable to update reply.
Unable to update vote.
Thank you. Your response was recorded.
Unable to undo vote.
Thank you. This reply will now display in the answers section.
Link copied
Locked
Unlocked
Unable to lock
Unable to unlock
Pinned
Unpinned
Unable to pin
Unable to unpin
Marked
Unmarked
Unable to mark
Reported as off topic
/voice/profile/0?hl=en