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My number is being used by a scammer and I do not know how to recover.
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I need to recover my personal cell number which may have been scammed and used for another Google Voice number. I am receiving a message that my number is already in use when I didn't set it up.
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Toy impresario, wonder aficionado and avid shoe wearer
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Welcome to the forum.
 
You can add your number to a Google Voice account to make sure it isn't linked to another account but that doesn't let you obtain a new number from Google.
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It is showing as already linked. I am unable to add it.
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Toy impresario, wonder aficionado and avid shoe wearer
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Here is how you can remove your linked number from any other Google Voice account.
 
*Updated 7/20/2021
Please be cautious of fraud when interacting with strangers on online sites, especially on Craigslist, which is a frequent target of scammers.  Never, ever share verification codes with anyone.  No legitimate business will ask for that information.
Your number never was used to do anything but as a voucher to obtain a number from Google , it is the Google number they obtained that was the object of desire.
 
Not likely, but if yours were left as a linked number on their account and they were to put the Google number out there and people called it to reach them, you might intercept their calls.
 
Therefore, this method of making sure that doesn't happen.
 
*Note that you may need to wait 24 hours if you have any issues using this method due to algorithms that prevent multiple verifications in a short time period.
 
To remove your number from being linked to an unknown Google Voice account following this method. This does not make the number eligible to be used to obtain a new number from Google if it was previously linked to Google Voice. 
 
Open a desktop browser not a mobile browser and go to this direct link https://voice.google.com/u/0/settings 
(Or with the same desktop browser go to Google Voice https://voice.google.com and open settings using the gear icon link in the upper right corner)
 
If you are directed to get a number and cannot get to the settings 
Click on the link that says (Skip This) then go to the settings  https://voice.google.com/u/0/settings
 
Do not click the link to "get a number"
 
Click the link that says + New  linked number. as shown in my screenshot
Follow that process and it will remove your number from any account it is linked with.
Again, it will not allow you to obtain a number from Google if the number was linked on another account, it simply removes it from that other account.
 
 
  • If your number is presently linked to any Google Voice number you will receive a warning, 
  • Click Claim and you are done.
  • If you don't receive this warning and you simply added your number, then it was already removed from the other account and your done.
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I do not have a computer.  Why don't you have someone  who can help .
 This is confusing and I do not know how to reclaim this number which was scammed
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Toy impresario, wonder aficionado and avid shoe wearer
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Catherine
 
The number was stolen from Google.
They just used your help to do it.
your number was probably deleted from the account as soon as they got the Google number as that is what they wanted.
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