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Trouble porting my number 1 Recommended Answer 3 Replies 1 Upvote
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I have been trying to port my number away from Google Voice for 2 months now. I've spent hours and hours on the phone with T-Mobile and finally they've said that I need to talk to you (Google). However, you (Google) have no way to be contacted by telephone. I've checked the FCC's website and you are bound by law to port a number in 24 hours. I've now been waiting almost 2 months. Please help asap.
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I've confirmed that my number is "unlocked(approved)". It has been that way for quite some time now. I've spent hours upon hours with T-Mobile. They even did a 3-way call with the company you outsource the actual google voice service to: broadband. Now after 6 weeks, T-Mobile doesn't know what to do,  and Broadband is telling T-Mobile that I need to contact Google. So T-Mobile is telling me to stop calling them and to call google, but google doesn't have a phone number to call. I'm beyond frustrated.
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Hi Camila Leão Silveira da Silva
Are you trying to port out a personal number or G Suite?
Go to https://freecarrierlookup.com/ and fill in your GV number and the "not a bot" field, then click "search".
What does it show for Carrier?
What exactly is the error they get when they try to port your number?
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