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8/15/19
Can’t get google voice on phone app or browser, just computer 0 Recommended Answers 1 Reply 0 Upvotes
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I created a google voice number in my google account on my computer and linked it to my phone. I tested using the number from my husband’s phone and it does ring into my phone. HOWEVER,  I then tried to download the app on my phone so I can call OUT from my google number. There is no way to “log in” - it asks me to select a google number if I want to use the app. I tried UNLINKING my phone number on the computer within my account and simply get a different number via the app but it seems to be too late:  the app won’t allow use of my iPhone number to link to. I have tried signing into my google account on the safari browser- and YES I AM USING THE CORRECT ACCOUNT - and google voice doesn’t even show in the menu.  Not there. What am I doing wrong? I really don’t want google voice on my computer at all - I want to use it via the app on my phone, just didn’t realize This would be a problem when I signed up initially on the computer.
All Replies (1)
8/17/19
Hi Teresa Cole-Smith
Thanks for posting in the user moderated Google Voice Community Forum
 
"I created a google voice number in my google account on my computer and linked it to my phone."
 
Is this what you did:
  1. On your computer, go to voice.google.com.
  2. Sign in to your Google Account you want to associate with your Google Voice number
  3. After reviewing the Terms of Service and Privacy Policy, tap Continue.
  4. Search by city or area code for a number. Voice doesn't offer 1-800 numbers.
    • If there aren't any numbers available in the area you want, try somewhere nearby.
  5. Next to the number you want, click Select. Follow the instructions.
 
 
  1. If you forget which account your phone number is associated with, then go to https://www.google.com/voice/account/recovery
    • Enter your Google Voice number.  
    • Google will send an email to the account associated with the number, as well as any email account(s) you set up as backup for your Google Voice account.  
  2. If you forget which Google Account username you used to sign in with, then use the Account username assistance page to help you recover your username: https://accounts.google.com/signin/usernamerecovery
    • Enter your recovery number (should never be a Google voice number) or recovery email and the name on the account in the appropriate fields, and fill out the captcha (distorted words in a box).
    • After completing the captcha, it shows ALL the accounts associated with your phone number.  
  3. To recover account, go to https://accounts.google.com/signin/recovery
To sign in on iOS:
  1. On your iPhone or iPad, open the Voice app Google Voice.
  2. If you have more than one account turned on in the Voice app, you can switch to another account:
    1. At the top right, tap your profile picture or user icon.
    2. Tap the account you want to switch to.
You can have more than one account in the Voice app but you can link your device's phone number to only one account. Learn more about setting up phones to receive calls.
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