You're not signed in to your Google account. For the best help experience, sign in to your Google account.

/voice/community?hl=en
This content is likely not relevant anymore. Try searching or browse recent questions.
Bluescat: jazz and blues music lover, and crazy cat lover.
Important information for Poly OBiTALK consumer device use with Google Voice
1
UPDATE:  Friday, July 30, 2021:
 
Today Poly posted information on the firmware updates, here:
 
 
You can either update the firmware yourself, or just wait for it to update itself on Thursday 8/5.
________________________________original post below____________________________________
 
If you currently use a Poly OBiTALK hardware device with Google Voice, please read on, to learn of a change that will affect your continued use of the product.  The impacted products are the OBi 200, 202 and 212 Analog Telephone Adapters (ATAs), and the OBi 10x2 and 20x2 series IP phones.  This announcement does not apply to Google Workspace customers using Poly VVX series IP phones.
 
The Internet's secure exchange of information is based on the concept of trusted digital certificates, so that information can be verified as authentic, and encryption can be used to secure data.  When your web browser, software or device needs to verify the trusted authenticity of another entity, or to initiate a secure exchange of data, it does so by checking that entity's digital signature in a chain of certificate authorities.
 
The top of the chain, a root certificate, is issued by a certificate authority.  These root certificates are periodically replaced, to improve security or respond to security breaches.
 
Google is in the process of replacing its root certificate.  OBiTALK devices store a copy of Google's certificate, so they can authenticate to your Google account to use the Google Voice service and its servers.  Therefore, all consumer OBiTALK devices will require a firmware update, supplied by Poly, to continue to operate.
 
Poly is working on a new firmware release.  Hopefully, Poly will attempt to automatically update all devices that have not been disabled for remote, automatic updates.  Devices that can't be updated automatically will need the user to manually download the new firmware and update the device themselves.
 
Since this depends on Poly, Google does not know when Poly will provide the updated firmware.  Depending on their response, devices may stop working in August 2021 unless updated.
 
If further details become available, I will update this announcement.  All questions should be directed to Poly support.  Thanks for your understanding!
Details
Pinned
Locked
Latest Update Latest Updates (0)
Relevant Answer Relevant Answers (0)
This question is locked and replying has been disabled.
Discard post? You will lose what you have written so far.
Write a reply
10 characters required
Failed to attach file, click here to try again.
Discard post?
You will lose what you have written so far.
Personal information found

We found the following personal information in your message:

This information will be visible to anyone who visits or subscribes to notifications for this post. Are you sure you want to continue?

A problem occurred. Please try again.
Create Reply
Edit Reply
This will remove the reply from the Answers section.
Notifications are off
Your notifications are currently off and you won't receive subscription updates. To turn them on, go to Notifications preferences on your Profile page.
Report abuse
Google takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Go to the Legal Help page to request content changes for legal reasons.

Reported post for abuse
Unable to send report.
Report post
What type of post are you reporting?
Google takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Go to the Legal Help page to request content changes for legal reasons.

Reported post for abuse
Unable to send report.
This reply is no longer available.
/voice/threads
//accounts.google.com/ServiceLogin
You'll receive email notifications for new posts at
Unable to delete question.
Unable to update vote.
Unable to update subscription.
You have been unsubscribed
Deleted
Unable to delete reply.
Removed from Answers
Removed from Updates
Marked as Recommended Answer
Marked as Update
Removed recommendation
Undo
Unable to update reply.
Unable to update vote.
Thank you. Your response was recorded.
Unable to undo vote.
Thank you. This reply will now display in the answers section.
Link copied
Locked
Unlocked
Unable to lock
Unable to unlock
Pinned
Unpinned
Unable to pin
Unable to unpin
Marked
Unmarked
Unable to mark
Reported as off topic
Known Issue
Fixed
Marked Fixed
Unmarked Fixed
Unable to mark fixed
Unable to unmark fixed
/profile/0
false
Search
Clear search
Close search
Google apps
Main menu
Search Help Center
true
96264
false