/voice/?hl=en
4/4/18
Expert - Google Employee
Dave - Community Manager

Calling all beta testers: Try out Wi-Fi calling with Google Voice!

Hello Google Voice users,


Be the first to try out calling over Wi-Fi and mobile data directly from the Google Voice apps!

Wi-Fi calling lets you:

  • Reduce roaming charges when you’re on the go

  • Keep in touch even when you have poor cell service

  • Make calls from any device, not just your phone


Supported platforms: Android & Web. iOS support coming soon!


How to sign up

  1. Fill out this form

  2. Update your Google Voice app

  3. You’ll receive an email with additional instructions when Wi-Fi calling is available

  4. Make calls!

  5. Submit feedback when prompted


Known Issues

  • Obihai devices won’t work if you enable calling over Wi-Fi (e.g. Incoming calls won’t ring your Obihai phone if you turn on calling over Wi-Fi and mobile data)

  • You won’t be able to use incoming call options (call recording & call transfer) when you enable calling over Wi-Fi and mobile data

  • On your computer, Wi-Fi calling only work with Chrome. Support for Firefox, Safari and Edge coming soon!

  • Android bluetooth support:

    • You won't be able to use the buttons on your bluetooth device to answer calls or hang up

    • Unable to use earpiece mode when a bluetooth device is paired

    • Depending on your Android version, your calls might drop if you try to switch between Bluetooth and speakerphone.


Submitting Feedback

  • Call quality: When you see the prompt after each call, please rate your call quality.

  • General feedback: Use the in-app feedback option (Menu > Help & feedback > Send feedback)


FAQs

I filled out the form, but I don’t see the in-app banner to enable Wi-Fi calling. How do I activate the beta?

If you didn’t see the in-app banner after signing up, or you accidentally dismissed it, you can turn on Wi-Fi calling in Settings. If you don’t see the settings to turn on Wi-Fi calling, fill out the sign up form again and make sure you are using the latest version of the Google Voice app.


I use Hangouts to make calls over Wi-Fi and mobile data. Can I still opt in to the beta?

Yes, you can still opt in to the beta.  However, we recommend turning off incoming phone calls in Hangouts so your devices don’t ring twice when you receive a call.


On Android, can I use the phone app to make calls over Wi-Fi and mobile data with my Google Voice number?

No, calls started from the phone app will only use your carrier minutes. To make calls over Wi-Fi and mobile data, turn on Wi-Fi calling in Google Voice settings, then make the call from the Google Voice app.


How much data to Wi-Fi calls use?

Calls use approximately 0.2 MB of data per minute. Data usage may vary depending on available bandwidth and network quality.

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