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4/17/16
Original Poster
Alina Kozlova

No forwarding phone number

Hi all, I am sorry if this topic has been discussed many times here but everything I was able to find was very outdated. And looks like Google Voice Service is changing now as well.

In order to create a Google Voice number I need to provide my real phone number as forwarding phone number. And Google Voice requires at least one Forwarding Phone Number on file. This was my understanding. But yesterday I have found the ability to delete all the forwarding phone numbers from my account. And i didnt receive any warnings about it which is great. So that means this is a bug and there is no some necessary validation on the google voice portal or I missed something and now there is no requirement of keeping at least one active forwarding phone number for the google voice account.

So actually this is exactly my use case - I am not using any real phone numbers. I would like to use the google voice number for everything. In fact I don`t have the carrier phone number at all. I just used my husband`s cellphone number as a forwarding phone number for the Google Voice number but recently he moved to Project FI and GV now doesnt allow to use the Project FI number as forwarding number for Google Voice.

I believe that this requirement of keeping at least one forwarding phone number is not technical. Lets say if I port my carrier phone number to Google Voice I get the Google voice Number without any forwarding phone number on file - this is exactly the same case as a result of this manipulations.

Please correct me if I understand something wrong.

Thanks!
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Bluescat
4/17/16
Bluescat
There is no bug involved here.  And no, you haven't stumbled on a way to game the system.

Two things have changed.  
  1. With the introduction of Google Hangouts' ability to place and receive calls via a Google Voice telephone number, the requirement to maintain a 10-digit forwarding phone number was removed.  So yes, you can remove all forwarding phone numbers from your account if you wish.  However, keep in mind that you have now made it more difficult to access your account from a telephone, to manage your voicemail greetings, listen to messages, set Do Not Disturb mode, etc.  Without a forwarding phone number, you have no way to do that over the phone.
  2. In response to fraud and abuse of the service, Google now requires that users have a valid, working (paid-service) telephone number, which hasn't been previously used to claim another Google Voice number, to be eligible to be issued a new Google Voice number.  This is designed to deter people from collecting multiple Google Voice phone numbers to use for spam, robocalling, stalking, etc.  Once that number has been used to claim a Google Voice number, it can't be used to claim another Google Voice number.  However, there's no requirement that it be left on the account.  Removing the forwarding phone from one Google Voice account will not enable that forwarding number to be used to claim a Google Voice number for another account.
So, all you did was use up your husband's entitlement to a Google Voice number.

Finally, a disclaimer:  Google Voice cannot be used for emergency 911 calling.  Not having some alternative telephone service available for that purpose is a very bad idea.
4/17/16
Original Poster
Alina Kozlova
Thanks a lot for so detailed reply!
These improvements are great and it absolutely makes sense.
Thanks again.
 
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