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Get Google Voice texts & voicemails in Hangouts

By connecting Google Voice and Hangouts, you can send and get your Google Voice text messages and voicemails in Hangouts.

When you turn on Google Voice text messaging in Hangouts, your Google Voice texts will only show in Hangouts. Messages won't be available in your Google Voice inbox.

Using Project Fi? Read more about using Hangouts with Project Fi.

Turn on Google Voice texts and voicemails in Hangouts

When you turn on Google Voice texts and voicemail in Hangouts on one device, you'll get your messages in Hangouts on all your devices.

First, check that you're signed in to Google Voice and Hangouts on the same account
  1. Go to your account in Google Voice.
  2. At the top right, click your profile photo. Note what your account username and email address are.
  3. Go to hangouts.google.com.
  4. At the top right, click your profile photo.
  5. Make sure your account here is the same as the one you saw in Google Voice.

If they don't match, sign in to Hangouts with the same account you use for Google Voice.

Then, turn on Google Voice in Hangouts

If you use Google Voice with Sprint service: Don't turn on Google Voice in Hangouts. Connecting Google Voice to Hangouts will cause problems with your text messages.

  1. Open Hangouts at hangouts.google.com or in Gmail.
  2. Open settings:
    • On hangouts.google.com: Click Menu Menu > Settings.
    • On Gmail: At the top of your Hangouts list, click the Down arrow Down Arrow.
  3. Under the "Google Voice" section, check the box next to "Receive SMS and Voicemail in Hangouts."

Send Google Voice texts in Hangouts

Note: You can't send text messages to numbers outside the U.S. and Canada. But you can get text messages from anywhere in the world.

  1. Open Hangouts at hangouts.google.com or in Gmail.
  2. At the top right, click Search Search.
  3. Type a name, phone number, or email address. When you find the person you want, click their name.
  4. In the Hangouts window that opens, click SMS SMS.
  5. Type your message. Then, press Return or Enter.

If you're having trouble sending Hangouts messages after turning on Google Voice, you may need to change your invitation settings.

Receive Google Voice texts in Hangouts

When you get a Google Voice text message in Hangouts, it will be marked as "SMS" in the Conversation tab. The message will look the same as a Hangouts message. Under the message, it will be marked "via Google Voice."

Check your Google Voice voicemail in Hangouts

  1. Open Hangouts at hangouts.google.com or in Gmail.
  2. Go to your Conversations list.
  3. If you have a new voicemail, you'll see an unread conversation marked as Voicemail Voicemail.
  4. Open the conversation.
  5. To listen to your voicemail, click Play Play.

Turn off Google Voice texts and voicemails in Hangouts

After turning off Google Voice texts and voicemails in Hangouts, you can read and respond to messages only in Google Voice. New Google Voice messages won't show up in Hangouts.

Google Voice text message history from Hangouts won't be moved into Google Voice. Voicemails will be stored in Google Voice, and will be marked as unread.

  1. Open Hangouts at hangouts.google.com or in Gmail.
  2. Open settings:
    • On hangouts.google.com: Click Menu Menu > Settings.
    • On Gmail: At the top of your Hangouts list, click the Down arrow Down Arrow.
  3. Under the "Google Voice" section, uncheck the box next to "Receive SMS and Voicemail in Hangouts."

Related links

Megan is a Google Voice expert and the author of this help page. Help her improve this article by leaving feedback below.

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