Call forwarding with your Google number

If you use Google Voice with a Google number, you forward your calls to your home landline phone, work phone, and mobile phone.

Add and verify a forwarding phone

Currently it's not possible to forward your calls to an international number.

  1. Go to Google Voice.
  2. At the top right of the Google Voice window, click the gear icon .
  3. Select Settings.
  4. Click Add another phone. You can set up to six phones to ring when someone calls your Google number.
  5. Enter a name for the phone, the phone number, and select the phone type.
  6. Click Save.
  7. A "Verify your Phone" pop-up window will appear with a verification code. Click Connect, and Google Voice will call the phone you're verifying.
  8. When prompted, enter the verification code to complete the process.

Note: If you have call forwarding set up and then change your phone number, delete the old number from your account. If you don't, someone else might receive your calls and text messages.

Adjust your forwarding phones' settings

You can customize settings for each of your forwarding phones. For example, you can set a ring schedule so that when your Google number is called, it only rings your home landline phone during certain times of the day.

To adjust your forwarding phones' settings:

  1. Go to Google Voice.
  2. On the right side of the page, click the gear icon , then select Settings.
  3. Click Edit.
  4. Click Show advanced settings.
  5. Choose the settings you'd like, then click Save.

Re-verify your forwarding phone

If you receive an email asking you to re-verify your forwarding phone, it's to make sure that you still own that phone number. That way, we can ensure your calls get forwarded to the correct person.

Even if you don't re-verify your forwarding phone, your Google Voice account will still stay active. You just won't get phone calls to that specific forwarding phone, but you can verify the phone at any time. If you have other forwarding phones turned on, those will still work in the meantime.

  1. Go to Google Voice.
  2. Sign in to the Google Account linked to your forwarding phone. Make sure that when you sign in to your Google Account, it's the same account that the email was addressed to. Click the profile photo at the top right corner of your Google Voice and Gmail page to confirm that they're the same.
  3. Click the "Phones" tab in settings.
  4. Click Verify Now, and you'll get a phone call to verify the phone.

Things to keep in mind if you're having problems re-verifying your phone:

  • Re-verify your Google Voice phone through a computer browser, not on a mobile device.
  • You need to turn off the cellular phone number's call forwarding for the verification to work.

Remove a forwarding phone

If you no longer use your forwarding phone, you can remove it from your Google Voice account.

  1. Go to Google Voice.
  2. Sign in to the Google Account linked to your forwarding phone. Click the profile photo at the top right corner of your Google Voice and Gmail page to confirm that they're the same.
  3. Click the "Phones" tab in settings.
  4. Click Delete.
  5. To confirm, click OK.

Note for Google Voice voicemail users: If you still own the phone number and you turned on Google Voice voicemail on the phone, you'll also need to turn off the Google Voice voicemail with your carrier. If you no longer own the phone number, you can skip this step by clicking Done.

Caroline is a Google Voice expert and author of this help page. Leave her feedback below about the page.

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