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Google voicemail basics and features

For quick access to your Google Voice inbox, install the Google Voice Chrome extension. Placing calls and SMS through the Google Voice extension does not work.

With Google Voicemail you can have your voicemail for all of your forwarding phones in one place, with transcriptions, access to your past voicemails, and voicemail sharing options.

Click on a Google voicemail feature below to learn more about how it works:

Check voicemail on the web or through the phone

There are four easy ways to check your Google Voice messages:

  • Call your Google access number from your phone, you'll be connected directly to your Google voicemail where you may need to enter your PIN based on the options you've selected in the Voicemail Access section in the Phones tab of your Google Voice settings.
  • From any forwarding phone number dial your Google Voice number and as you hear your Google voicemail greeting, Press the * key and enter your PIN to access your messages.
  • Sign in to Google Voice and check your Inbox. Click the play button under the picture of your contact to listen to the message.
  • If you have your voicemail messages emailed to you, you can play your voicemail directly from your email inbox (you must use the same email address associated with your Google Account).
Share your voicemail
Voicemail you receive in Google Voice can be embedded on a site, emailed to others, or downloaded as an MP3 file on your computer.


If you want to download the MP3 file of your selected voicemail to your computer, click the more link at the bottom of the voicemail and select Download.


If you want to embed your voicemail in your blog or site, click the more link at the bottom of the voicemail and select Embed. The window that appears will include the embed code and you'll be able to add a caption to your voicemail and it will appear under the voicemail duration when the voicemail is embedded. Copy and paste the embed code in your blog or website composer.


If you want to share your voicemail by email, click the more link at the bottom of the voicemail and select Email. Type your recipient's email address in the 'To' field and click Send. Your contact will receive an email with your voicemail.

Add notes to voicemail

You can add a note to a voicemail if there's a particular part of a message that you'd like to remember without going through and listening to the message again. 

You can add a note to voicemails by clicking the more link at the bottom of a particular voicemail and selecting Add note. A text box will appear and you can type in your notes. Click Save after you're done and your note will appear with a note icon next to it. If you'd like to edit or delete your note once you've created it, click on the note text, which will re-open the text box and allow you to edit or delete the note.

Voicemail notifications

When you receive a new voicemail, Google Voice will send you a notification with the transcript of the voicemail (if you've enabled voicemail transcripts).

By default, the notification is sent to the email address linked to your Google Account, but you can add other email address that is associated with your Google Account. To do so, just select any other email address from the drop-down menu in the 'Voicemail Notifications' section of the 'Voicemail and Text' tab in Settings. If you'd like to associate another email address with your Google Account so that you can receive voicemail notifications at that address, click the Add a new email address link next to the the 'Voicemail Notifications' section.

SMS notifications are free with Google Voice, but your mobile operator may charge you for those.
Using Google Voice as your voicemail for your mobile phone will require you to forward calls to Google Voice. You may incur carrier charges from your carrier for using this service, please check with your carrier directly for more information.

Megan is a Google Voice expert and the author of this help page. Help her improve this article by leaving feedback below.

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