You're not signed in to your Google Account. For the best help experience, sign in to your Google Account.

Archive or delete messages, calls or voicemail

You can hide messages and conversations or delete them from Google Voice.

For Voice for Google Workspace accounts managed by your work or school, text messaging is available only in the US.

Archive text conversations, calls or voicemail messages

You can archive a text conversation, call or voicemail from your Google Voice inbox without deleting it. If someone replies to a conversation that you archived, the messages show up in your inbox.

  1. Open the Voice app "".
  2. At the bottom, tap Messages Messages tab, Calls Calls tab or Voicemail Voicemail tab.
  3. Touch and hold the conversation, call or voicemail that you want to archive.
    Optional: To hide multiple items, touch and hold the first conversation, call or voicemail, then select more items.
  4. At the top right, tap Archive Archive.

Restore archived text conversations, calls or voicemails

  1. Open the Voice app "".
  2. At the top left, tap Menu "" and then Archive Archive.
  3. Touch and hold the conversation, call or voicemail that you want to restore.
    Optional: To restore multiple archived items, touch and hold the first conversation, call or voicemail, then select more items.
  4.   At the top right, tap Restore conversations Archive.

Delete a text conversation, call or voicemail message

After you've deleted a text conversation, call or voicemail from Google Voice, you won’t be able to access it again. It may be stored on your devices or the devices that you contacted.

 
  1. Open the Voice app "".
  2. At the bottom, tap Messages Messages tab, Calls Calls tab or Voicemail Voicemail tab.
  3. Tap a conversation, call or voicemail to select it and then More options More.
    Optional: To delete multiple items, touch and hold the first conversation, call or voicemail then tap more items.
  4. Tap Delete Delete and then Tap the box next to ‘I understand’ and then  Delete.

Delete individual text messages

After you've deleted a text message from Google Voice, you won’t be able to access it again. It may be stored on your devices or the devices that you messaged.

 
  1. Open the Voice app "".
  2. At the bottom, tap Messages Messages tab.
  3. Tap the conversation.
  4. Touch and hold the message that you want to delete.
    Optional: To delete multiple messages, touch and hold the first message, then tap more messages.
  5. At the top right, tap Delete Delete.
  6. Tap Delete to confirm.

Important: If you use a Google Voice account with work or school, you may not have this feature.

Delete call history

You can delete all calls in your call history at once.

  1. Open the Voice app "".
  2. At the top left, tap Menu Moreand then Settings.
  3. Next to ‘Remove call history’, tap Remove.
  4. Next to ‘I understand and agree’, tap the box to tick it.
  5. Tap Remove.

Important

  • If you delete call history, it removes all past calls. This may take up to two days to complete. 
  • If you use the Voice app on mobile or desktop, you may need to restart the app to show your updated call history.
  • Call records may still be retained for billing purposes; as legally required; as requested by Google Workspace administrators; or as otherwise described in the Google Voice Terms of Service.

 

Was this helpful?
How can we improve it?
Search
Clear search
Close search
Google apps
Main menu
Search Help Centre
true
96264
false