Archive or delete messages, calls or voicemail

You can hide messages and conversations or delete them from Google Voice.

For Voice for Google Workspace accounts managed by your work or school, text messaging is available only in the US.

Archive text conversations, calls or voicemail messages

You can archive a text conversation, call or voicemail from your Google Voice inbox without deleting it. If someone replies to a text conversation that you archived, the messages show up again in your inbox.

1. Go to Google Voice.
2. At the left, open the tab for Messages , Calls or Voicemail .
3. Next to items that you want to archive, click each avatar to select it. You can select multiple items at once.
4. At the top of the list, click Archive .

Restore archived text conversations, calls or voicemails

1. Go to Google Voice.
2. In the top left, click Main Menu Archive.
3. Next to items you want to restore, click each avatar to select it. You can select multiple items at once.
4. At the top of the list, click Restore .

Delete text conversations, calls or voicemail

After you've deleted a conversation, call, or voicemail from Google Voice, you can't access it again. It may be stored on your devices or the devices that you contacted.

Important: You must delete each conversation individually.

1. Go to Google Voice.
2. At the left, open the tab for Messages , Calls or Voicemail .
3. Next to items that you want to delete, click each avatar to select it. You can select multiple calls or voicemails at once.
4. To delete calls or voicemails: At the top of the list, click Delete  Delete.
   To delete text conversations: On the right of the expanded window, click More options  Delete  Delete.

Delete text messages

After you've deleted a text message from Google Voice, you can't see it again. It may be stored on your devices or the devices that you messaged.

Delete one message

1. Go to Google Voice.
2. On the left, click the tab for Messages .
3. Click the conversation.
4. In the expanded window, next to the message that you want to delete, click Options Delete  Delete.

Important: If you use a Google Voice account with work or school, you may not have this feature.

Delete multiple messages

1. Go to Google Voice.
2. On the left, click the tab for Messages .
3. Click the conversation.
4. Hold down the Shift key and click the messages that you want to delete.
5. At the top right of the expanded window, click Delete  Delete.

Delete call history

You can delete all calls in your call history at once.

1. Go to Google Voice.
2. At the top right, click Settings .
3. On the left, click Calls.
4. Next to ‘Remove call history’, click Remove.
5. Tap the box next to ‘I understand’, and click Remove.

Important: 

• If you delete call history, it removes all past calls. This may take up to two days to complete. 
• If you use the Voice app on mobile or desktop, you may need to restart the app to show your updated call history.
• Call records may still be retained for billing purposes; as legally required; as requested by Google Workspace administrators; or as otherwise described in the Google Voice Terms of Service.