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Buy credit to make calls

To make paid calls, buy credit from Google Voice. 

  • Almost all Google Voice calls to the U.S. and Canada are free when you're calling from the U.S.
  • Calls to a few places in the U.S. and Canada cost 1 cent per minute (USD), or the listed rate for your local currency 
  • Calls to places outside of the U.S. are at listed rates

You can have a maximum balance of $70.00.

  1. On your Android device, open the Google Voice app Google Voice.
  2. Tap Menu Menu and then Settings.
  3. Under "Payments," tap Add credit.
  4. Tap the amount of credit to add to your balance.
  5. Choose your payment method, then tap Buy.

On your bank statement, you might see an extra $1.00 transaction from Google. This is a temporary authorization request to make sure your card is valid and has enough funds. It isn't an actual charge, and will disappear.

If you see a credit purchase for a larger amount that you didn't make, find out how to report the unauthorized charge.

Know how much a call costs

  • Almost all Google Voice calls to the U.S. and Canada are free when you're calling from the U.S.
  • Calls to a few places in the U.S. and Canada cost 1 cent per minute (USD), or the listed rate for your local currency 
  • Calls to places outside of the U.S. are at listed rates

Domestic and international calls use minutes from your mobile phone plan. Calls don't use an internet or data connection.

Long-distance charges

When you call someone, your call is routed through a randomly assigned U.S. number. If the routed number’s area code isn’t the same as your area code, you might be charged long-distance rates. If you’re traveling to another country, you can be charged international calling rates by your carrier.

Standard airtime and text messaging rates apply, based on your phone plan.

International charges

If you have a U.S. number and call someone while visiting in another country, you'll be charged international rates. Your cell phone company might also charge you extra roaming fees. You can use Wi-Fi and Hangouts to make calls without roaming.

Confirm that your paid call is using Google Voice

If your call isn't free, you’ll hear or see a message from Google Voice. The message will say how much the call costs or that the call is being routed through Google Voice.

If you don't hear or see a message, your call isn't using Google Voice. Your cell phone company might charge you.

Check that your call settings haven't been changed by a recent app update or another app that's conflicting with Google Voice.

Use of data & text messages

You can only send text messages to numbers in the U.S. or Canada.

Texts you send

Texts you send through the Google Voice website and apps are sent using data. They can use mobile data from your cell phone service plan, or a Wi-Fi Internet connection.

You don't need to buy Google Voice credit. 

Texts you get

You can be charged for getting text messages, depending on your cell phone service.

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Megan is a Google Voice expert and the author of this help page. Help her improve this article by leaving feedback below.

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