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Change your number

After setting up your Google Voice account, you can pick a new Google Voice number to replace your existing one.  There is a one-time $10 fee to change your Google number. 

Note: After you've changed your number, you cannot undo this process and the $10 number change fee is non-refundable.

Change your Google Voice number

  1. On your computer, open Google Voice.
  2. At the top right, open Settings  > Settings.
  3. Click the "Phones" tab.
  4. Next to your current number, click Change / Port.
  5. Select I want a new number.
  6. Click Continue.
  7. Type a phone number you'd like to use, and then click Check for available options.
    • Tip: Search by area code, zip code, or word/phrase, then see options that match your criteria. Right now, Google Voice doesn't offer 1-800 or vanity numbers.
  8. Select Purchase number.
  9. Select the checkboxes under "Things to understand before porting your number to Google Voice."
  10. Click Phone Verification.
  11. Follow the prompts to verify your phone number.
  12. Enter your account information and then click Confirmation.
  13. Confirm your transaction and then click Checkout.
  14. Pay with your Google Account. After you've completed the transaction, you'll receive a few emails with updates and further instructions.

If you want to use your existing mobile number, you can port it in to Google Voice. Transferring your number will cost a one-time fee of $20.

What happens next?

  • You will not be charged the $10 number change fee until you've confirmed the number change and entered information through the payment process.
  • Both your old and new Google numbers will appear in the "Phones" tab for 90 days after the number change.
  • Calls to your old number will continue to forward to your Google Voice account for 90 days. This gives you time to tell your contacts about your new number. 
  • After 90 days, you'll get an email of the contacts who used your original Google Voice number. It might be a good idea to let them know!
Keep your original Google Voice number as a secondary number

For a one time fee of $20, you can keep your original Google Voice number as a secondary number. This is optional: you don't have to keep your original Google Voice number, if you plan to only use your new Google Voice number.

All calls and text messages to both your primary and original numbers will reach you. But your primary Google number is the only one that will display on the caller ID when you make calls or send text messages. 

  1. After changing your Google Voice number, open Google Voice on your computer.
  2. At the top right, open Settings  > Settings.
  3. Click the "Phones" tab.
  4. Both your old and new Google numbers will appear. Next to your old number, click Make permanent.
  5. Read the prompt and click Proceed.
  6. Pay with your Google Account. After you've completed the transaction, the expiration date next to your original Google Voice number will disappear.

Megan is a Google Voice expert and the author of this help page. Help her improve this article by leaving feedback below.

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