Connect directly to voicemail

When you call your Google number, you can access the Google voicemail and settings system directly, as long as you're calling from any of the numbers that we normally forward your calls to. Follow these steps to set this up:

  1. Click the gear icon gear icon in the top-right of the page and then click Settings.
  2. Click the Phones tab.
  3. Click the Edit button and select the Show advanced settings link.
  4. Select Yes under the 'Voicemail Access' section for each phone from which you want to access your voicemail directly. Select the appropriate radio button according to whether you'd like entering your PIN to be required when calling your Google number from that phone for added security and privacy.

Select No next to 'Voicemail Access' if you don't want to directly connect to the Google voicemail system when calling your Google number from this particular phone. Instead, you will have to press * and enter your PIN during the ringback or greeting to access the Google voicemail system from this phone.

If you select Yes for your home landline, for example, anyone calling your Google number from this phone will instead be connected to the voicemail menu and won't be able to call you.