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A T-Mobile system update is preventing some T-Mobile Android phones from making outbound calls through certain applications (including Google Voice). If you don't hear "This call is being placed by Google" on an international/paid call, your call will be connected through your carrier. Read more information here.

Make calls using Voice on iPhone

The easiest way to place a call that displays your Google Voice phone number is by tapping the Quick Dial tab and selecting one of your favorites or a recent call.

Make a call:

  1. Open Google Voice on iPhone.
  2. Touch the Dialer tab.
  3. Enter any phone number (1-xxx-xxx-xxxx for US numbers and +cc xxxxxx for international numbers) and touch Call.
If you don’t turn on Click2Call, all calls will be routed through a Google Voice access number. The access number is a U.S. number. If you’re traveling to another country, you may be charged international calling rates by your cellphone provider. If the access number’s area code isn’t the same as your area code, you may be charged long distance rates. Callers will be charged for the call based on their cellphone plan.

Check the credit balance in your Google Voice account:

  1. Open Google Voice on your iPhone.
  2. Go to Settings.
  3. Select Balance.

For all calls that are not free, you should hear a message notifying you of the call rate. If you don't hear the message, your call is not going through Google Voice and your call may be subject to your carrier's rates.

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Megan is a Google Voice expert and the author of this help page. Help her improve this article by leaving feedback below.

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