Buy Vault licenses for your organization

If your organization's edition of Google Workspace doesn't include Vault, you may be able to buy Vault add-on licenses. After you assign Vault licenses to some or all users in your organization, you can retain, search, hold, and export their Google Workspace data.

Vault licenses included Vault add-on licenses available
  • Business Plus
  • Enterprise
  • Education and Enterprise for Education
  • G Suite Business
  • Enterprise Essentials (domain-verified only)
  • G Suite Basic

Note: If your organization has G Suite for Nonprofits, you can upgrade to G Suite Business for Nonprofits or G Suite Enterprise for Nonprofits. With these editions, all accounts in your organization are automatically assigned a Vault license. Learn more

Important information about Vault licenses

After 30 days of nonpayment, Vault licenses are terminated. As a result, retention rules aren't enforced and affected data is lost, with no recovery options. Work with your Google Workspace administrator to ensure that user licenses stay active.
  • Missed payments, invalid credit cards, or similar billing issues can cause your organization to lose its Vault licenses.
  • Google Workspace data isn't retained until you assign Vault licenses to user accounts (for add-on licenses) and set retention rules. Learn more
  • If your Google Workspace administrator deletes a user, all data associated with the user's account is deleted, including data held or retained by Vault. To keep a user's data available to Vault after they leave your organization, assign them an Archived User (AU) license. For more information, see Manage former employees and their data. Alternatively, you can suspend their account to preserve data and disable services, but a suspended account is billed the same as an active account.

Buy Vault add-on licenses

  1. Buy Vault based on how you bought Google Workspace:
    Subscription purchase method Buy Vault add-on licenses
    Purchased online

    Follow the steps to buy Vault add-on licenses online

    Purchased from reseller Contact your reseller
    Purchased through Google Contact your Google account manager or sales representative
  2. Set up Vault for your organization. Follow the steps in Get started: Vault administrators.
  3. If you decide to upgrade your Google Workspace subscription to an edition that automatically licenses all users, make sure you don't accidentally delete data you want to retain. Review About upgrading to an edition that includes Vault.

Buy Vault add-on licenses online

If you bought Google Workspace online and your edition supports add-on licenses, you can add Vault from your Google Admin console. You'll start with a 30-day free trial.

  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. From the Admin console Home page, go to Appsand thenG Suite.
  3. At the top right, click Add Services.

    Find the Add Services link at the top right

  4. Locate Google Vault and click Add It Now.
  5. Follow the on-screen instructions to add the service to your organization's Google Account.
  6. Set up Vault for your organization. Follow the steps in Get started: Vault administrators.
  7. If you decide to upgrade your Google Workspace subscription to an edition that automatically licenses all users, make sure you don't accidentally delete data you want to retain. Review About upgrading to an edition that includes Vault.
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