Google Vault FAQ
For instructions on buying Vault or starting a free trial, see Buy Google Vault.
Yes. If you delete a user, all the data associated with the user's account will be removed from Google.
Once the user is deleted:
- You can't search for or export any of their data from Vault.
- Any retentions or holds placed on the user's data no longer apply. Data can be expunged right away.
- You can recover data for 20 days following the deletion. However, any data that has already been expunged can't be recovered. Learn more about how to restore a recently deleted user.
As a best practice, Google recommends using Archived User (AU) to preserve the user’s data. Read Manage former employees and their data for more information. If you're using Google Cloud Directory Sync, ensure that the tool is configured to suspend accounts instead of deleting them.
Do not delete the account. If you delete a user, you also delete that user's data in Vault.
If a user leaves your organization and you want to continue preserving that user's data in Vault, a G Suite administrator should use Archived User (AU) to preserve the user’s data. Read Manage former employees and their data for more information. Data is preserved for a suspended account, but all services are disabled. Note that suspended accounts are billed the same as active accounts.
No. For security reasons, Vault can only be accessed through https://ediscovery.google.com.
Vault supports queries in every language that Gmail supports.
Customers can set retention periods to meet their needs. Learn more about using Vault retention.
All Vault administrator actions are monitored and tracked in an audit trail. If a user with privileges to change the retention period attempts to do so, that action will be tracked in the audit log. The action cannot be removed from the audit log. Learn more about Vault’s audit capabilities.
Users cannot delete data that is subject to a retention rule or a hold. Learn more about using Vault for retention.
Google will not delete data until all retention coverage ends. Learn more about using Vault for retention.
Customer data, the services database, and file system architecture are replicated between multiple geographically dispersed data centers. Learn more about Google’s enterprise reliability commitments.
Customers can allow third parties to sign in to Vault. Learn more about granting access to external users.
Customers can search their data. Learn more about using Vault to search for data.
Customers can export data to the location or media of their choice. Learn more about exporting Vault data.
Google complies with the law when responding to third-party requests for user information. Learn more about Google’s enterprise privacy commitments.
Google Vault is SSAE 16, SOC 2 audited, and ISO 27001 certified. Learn more about Google’s enterprise compliance commitments.