Top 10 FAQs

• How Do I Use IP Address Filters with NCSA (Apache) Logs?
• How Do I remove our internal visitors from our own web site report?
• How can I move Urchin and all of the report data to another server?
• How do I clear a stuck 'Pending', 'Queued' or 'Running' Task?
• How do I find my Urchin reports on the EarthLink system?
• What does 'Authentication Error: can't grab global config from db. (6006)' mean?
• What does 'Warning, Task Scheduler Disabled' mean?
• Where should I look first when Urchin won't process correctly?
• Why do I have so many 'No Referral' entries in my Referrals report?
• Why have my reports suddenly stopped updating?
• Why is the Domains information missing from my Urchin report?