Setup
Installation and Upgrades
- Urchin Supported Platforms and Hardware Requirements
- How does Urchin 6 differ from Urchin 5?
- How can I upgrade to Urchin 6?
- Licensing Urchin
- Urchin 6 Setup Requirements
- Urchin 6 Installation Guide (FreeBSD and Linux)
- Urchin 6 Installation Guide (Windows)
- Urchin Installation Guide Addendum for Windows 2008
- UTM Quick-Install (Apache)
- UTM Quick-Install (IIS)
- Using an Existing IIS Webserver (Windows Platforms)
- Using an Existing Apache Webserver (UNIX-type Platforms)
- Will the Urchin cookies interfere with our website's cookies?
- UTM processing is not reporting any visitors, sessions or page views
- Why does Urchin install an Apache webserver?
- How do I remove Apache and Urchin Scheduler services from Windows 2000?
- How do I remove our own internal visitors from our web site report?
- How do I locate my Serial Code?
- How do I install Urchin startup scripts on RedHat?
- Overview of Urchin Integration Capabilities
- Urchin 6.501 Known Issues
- Urchin Software from Google: Changelists: v. 6.5 and v. 6.501
- Urchin 6.6, 6.601, and 6.602 Changelist
- Urchin 6.6, 6.601, and 6.602 Known Issues
- About Analytics Pros
Initial Configuration
- Setup Recommendations
- Processing Apache Logs with Multiple Virtual Hosts
- Licensing Urchin
- How do I get Urchin to read a webserver log from standard input (stdin)?
- How do I configure BEA WebLogic to create extended combined or common log format?
- How do I activate SSL on the Urchin Webserver?
- By default, visitor sessions timeout after 30 minutes of inactivity. How can I change this setting?
- How do I handle error '(7054-323-317) Unable to restore databases since backup does not exist'?
- How Do I Restrict Urchin Access to a Single IP Address?
- Changing the Port Number
- How Do I Change the UID (user) That Urchin Runs As on UNIX-type Platforms?
- Using an Existing Apache Webserver (UNIX-type Platforms)
- Importing Profiles (Windows)
- I'm not seeing any data in my reports.
- Setting Up Conversion Goals
- The URLs for each step in by Defined Funnel Path are identical. How can I track each step as if it were a unique URL?
- Linking Directly to Urchin Reports
- Import Cost Data from Google
- How can I display the full URI including query terms in one report?
- I'm using Safari on Mac OS X and am unable to view any reports.
- Using NFS requires locking
Administration
Tracking Central
Ecommerce
- E-commerce Overview
- How do I track e-commerce transactions?
- ELF2 Log Format
- Tracking Secure Store Transactions
- Why are the numbers in Urchin's e-commerce reports different from the numbers I get from my shopping cart service?
- Using UTM with E-commerce
- How do I remove an e-commerce transaction from my reports?
- How do I use Urchin 6 to track a third-party shopping trolley?
- My shopping cart has different a domain name than my store site. How do I set up e-commerce tracking?
- Custom E-commerce Logs