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Urchin WebAnalytics Software is discontinued and is no longer supported. All Urchin documentation applies only to the Urchin product as it was at the time of discontinuation, and does not apply to any Google Analytics products or services.

How do I reset the admin password?

Overview

If you are unable to log in to the web-based Urchin Administrative GUI as the admin user due to the password being lost or corrupted, do not despair! You can still reset the password as long as you can gain some type of command line access to the system running Urchin with the privileges of the user that Urchin runs as.

Procedure

On UNIX-type systems:

    Invoke a shell as the user that Urchin runs as, and change directory to the Urchin distribution. Then type type the following (line breaks added for readability):
    cd util
    ./uconf-driver action=set_parameter  table=user \
                   name="(admin)"  ct_password=urchin
    

On a Windows system

    Start up a Command Prompt window and type the following (line breaks added for readability):
    cd \Program Files\Urchin\util
    uconf-driver  action=set_parameter  table=user \
                  name="(admin)"  ct_password=urchin
    
In both examples, this sets the admin password to be "urchin".

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