By default, the Urchin process that reads the web server log files does not have sufficient permissions to read cPanel log files. So, you will have to edit the log file permissions before running Urchin. The following instructions will allow you to change the permissions on existing logs as well as set a new permission default for logs that are created in the future.
Editing the default permissions for new logs:
Editing the permissions of the existing logs:
cd /usr/local/apache/domlogs/
chmod 644 ./*
All existing logs should now include the new permissions.