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Urchin WebAnalytics Software is discontinued and is no longer supported. All Urchin documentation applies only to the Urchin product as it was at the time of discontinuation, and does not apply to any Google Analytics products or services.

cPanel log file permissions

By default, the Urchin process that reads the web server log files does not have sufficient permissions to read cPanel log files. So, you will have to edit the log file permissions before running Urchin. The following instructions will allow you to change the permissions on existing logs as well as set a new permission default for logs that are created in the future.

Editing the default permissions for new logs:

  • Open the WebHost Manager (WHM) and click on the Tweak Settings link.
  • locate: Chmod value for raw apache log files (0640 is the default)
  • This value must be changed to 0644

    Editing the permissions of the existing logs:

  • Login as root and type:
    cd /usr/local/apache/domlogs/
    chmod 644 ./*
    All existing logs should now include the new permissions.

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