Urchin WebAnalytics Software is discontinued and is no longer supported. All Urchin documentation applies only to the Urchin product as it was at the time of discontinuation, and does not apply to any Google Analytics products or services.

Upgrading Urchin 3 to Urchin 4

Overview

Urchin 4 is an entirely new product with thoroughly revised internal workings and data formats that are not directly compatible with Urchin 3. Therefore an existing Urchin 3 installation cannot simply be upgraded by installing Urchin 4 in its place. However, it is possible to install Urchin 4 side by side with Urchin 3 so that you may migrate report and configuration data from one to the other. The basic Urchin 3 to Urchin 4 upgrade process consists of:

  • Installing and licensing Urchin 4
  • Deactivating Urchin 3 log processing
  • Running a migration tool to import Urchin 3 data into Urchin 4
  • Post migration configuration of Urchin 4 processing
If you are upgrading a Sun Cobalt server, you should see the Upgrades section on Upgrading Urchin 3 on Sun Cobalt instead of using the procedure detailed here.

Procedure

You should already have downloaded the Urchin 4 installer appropriate for your system. Also you will need to know the full path to your Urchin 3 config file to complete the upgrade process. Proceed as follows:

  • Install Urchin 4 per instructions in the Installation section of this guide
  • Obtain a license for Urchin 4 and perform basic configuration of global settings such as assigning an admin password, choosing DNS settings, and so forth, but do not create any Profiles.
  • Run the inspector program in the Urchin 4 util subdirectory to verify that your Urchin 4 installation is correct. If any errors are reported correct them before proceeding with your upgrade.
  • If necessary to guarantee that no changes are made to your Urchin 3 databases during migration, deactivate your Urchin 3 log processing as follows:
    • Windows - launch the Urchin 3 configuration interface and set reports to Off as appropriate
    • UNIX systems - edit your crontab and comment out the line that controls Urchin processing
  • Run the u3importer program located in the Urchin 4 util subdirectory. This program will prompt you for the full path to your Urchin 3 config file, then prompt to indicate which sites you want to import into Urchin 4.

Your Urchin 3 report and configuration data should now be established in Urchin 4. Connect to the Urchin 4 administration interface and verify that you have correct Profiles for all your websites.

Considerations

  • Not all Urchin 3 configurations can be migrated. In particular existing configurations that rely on the Urchin 3 SubreportMode directive cannot be imported directly into Urchin 4, which does not support SubreportMode. A custom Urchin 4 configuration will need to be constructed manually in this case.
  • u3importer cannot be used to migrate Urchin 3 data between differing platform types as part of the import process. So you cannot, for example, take Urchin 3 databases created on a Windows platform and try to import them into an Urchin 4 installation on a Sun. u3importer must be run on a platform of the type where the Urchin 3 databases were created.

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