Notification

Urchin WebAnalytics Software is discontinued and is no longer supported. All Urchin documentation applies only to the Urchin product as it was at the time of discontinuation, and does not apply to any Google Analytics products or services.

How Do I remove our internal visitors from our own web site report?

Overview

It is very common to use IP address filters with Profiles, for the purposes of including only IP addresses from a particular IP address, excluding the IP addresses of internal monitoring systems, and so forth. This is easily done with Urchin. However, it is important to use the proper 'Filter Field' specification when setting up an IP address filter.

Procedure

When using creating a new filter or editing a filter, be sure to select the appropriate Filter Field in the Urchin Filter Settings screen.

For any NCSA format log file (i.e. Apache) the 'Remote Host' field stores the IP address of the visitor in the webserver log.

For W3C (i.e. Windows IIS) log files, the 'IP Address' field stores the visitor's IP address.

Other Considerations

Remember that Urchin filter patterns are POSIX regular expressions. Therefore, be sure to escape the '.' characters in your IP address specification to ensure that Urchin does not interpret them as metacharacters for the regular expression. For example, to filter on the IP address '172.16.1.1', you would specify the filter pattern as '172\.16\.1\.1'. As another example, to filter on the IP address range '192.168.xxx.xxx', the filter field would be specified as '192\.168\.'.

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