Urchin WebAnalytics Software is discontinued and is no longer supported. All Urchin documentation applies only to the Urchin product as it was at the time of discontinuation, and does not apply to any Google Analytics products or services.

Error Handling

Error Handling --Beta Release--

API Table of Contents

When an error occurs during request processing, the API will return the following:

  • faultCode - error code
  • faultString - short description of error
  • faultDetail - detailed description of error

The following faultCode ranges apply to the Urchin Data API Services:




Internal server error


Invalid request/Unknown SOAP action


Required field is missing


Malformed field


Service business logic error

Data API Logging

Urchin allows logging of all Data API events. Events are logged (depending upon the log level value) and stored in the following file:



To set the Data API log level, edit the Axis2LogLevel value in the urchinwebd.conf.template file.

  • crit - Log critical errors only

  • error - Log errors and above

  • warn - Log warnings and above

  • info - Log info and above

  • debug - Log debug and above

  • trace - Log trace messages

Note: Restart the Urchin Web Server after changing the log level value.

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