The Quality dashboard provides information on the traffic sampled by Google's price accuracy crawlers.
The dashboard reports the average of the past 90 days for two main metrics:
- Quality of the landing page link.
- Price accuracy, a comparison of the price on your landing page with the price Google expects.
Common Quality Issues
Itinerary not found: This means that our crawler couldn’t get the selected trip on your landing page.
Price discrepancy: If the price in your landing page doesn’t match the price we are computing, we report these samples as a price discrepancy. We apply a margin of 2% to avoid reporting rounding issues.
Setting the Scope of the Data
By default, you see reports for all trips, worldwide, for the past 90 days. You can narrow the information down via filters on the right side of the window, including:
- Operator
- Hours to Departure (the number of hours between our crawl and the departure time)
- Transfer time (hours)
- Domestic/International
- Origin Country (ISO 3166-1 alpha-2)
- Destination Country (ISO 3166-1 alpha-2)
- User Country (ISO 3166-1 alpha-2)
- Origin Name
- Destination Name
- Price Difference
- Error Type (error reported by our price accuracy crawlers)
The filters apply to all of the reports.
List of Reports
Quality over Time
In this timeline, you can track the percentage of link and price issues over the past 90 days. Our quality benchmarks are the following:
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Less than 2% solution not found (link issues).
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Less than 5% price discrepancies.
Quality by Origin Country
The Quality by Origin Country table and pie chart break down your quality based on the origin country of the trip. Note that some stations in claimed territories might be reported as ZZ country.
Quality by Operator
The Quality by Operator table and pie chart break down your quality and user clicks based on the main operator for the itinerary.
Quality by Route
The Quality by Route table and pie charts break down your quality and user clicks based on the origin and destination.
Quality by Number of Segments per Slice
A one-way trip has one slice, and a round trip will have two.
In this dashboard, we are showing the quality based on the maximum number of segments in each slice.
Quality by Other Filterable Metrics
Several other tables present a breakdown of issues and the number of samples gathered for them broken down by the filterable properties described in Setting the scope of the data above.
Prices over Time
This timeline shows if the main issues are on the link (solution not found) or the price. Price issues will be broken down by prices where Google Search has a lower price or a higher price.
Higher prices in Google Search are often due to availability issues. Lower prices could mean some availability issues or some missing solutions on your website.
Latest Samples
This table is listing all the samples for the last four days.
You can get the link to the Google Search, the link to your website, and also our price, and fares we are using.
Frequently Asked Questions
Q: How are the percentages computed in the price quality overview?
A: A small percentage of the itineraries selected by users on Google Search are later tested using crawlers. The percentages are among those tested queries. They are representative of user traffic.
Q: Why is there no data quality displayed?
A: We are measuring the quality of your links by using Google's price accuracy crawlers. If there is no quality data available in your dashboard, it probably means that we don’t have any crawlers for your landing pages. Please reach out to your partnership manager to organize this.