Transport Features ContactUse this form to submit support issues, requests or complaints for Google transport features (please submit a separate form for each inquiry). Required fields are necessary so that the support team is able to troubleshoot the issue/respond to your request as quickly as possible. After submitting the form, you will receive an auto-response from Google with a tracking number. Applicable only to users in the EU or the UK: If you are a business user based in the EU or the UK, you may apply to resolve a dispute under your agreement with Google with mediation. Find more details about the mediators we're willing to engage with and instructions about how to request mediation here. Except as required by applicable law, mediation is voluntary and neither you nor Google are obliged to settle disputes through mediation. Note: Microsoft web browsers older than Edge are not supported. Please use Chrome for maximum reliability. * Required fieldFirst name *Last name *Email address * Additional email addresses to include in communicationAdd additional field If you are submitting this issue on behalf of a partner, please include the partner's contact information below.Summary * Please enter a one-line summary of your request/issue/question Partner Name *Type of Company: *Select oneOperatorAggregatorOTAOtherTransport Mode: *Select oneTrainBusMultimodalOtherType of Request: * Select Type of Request to display additional fields.Get listed on GoogleIntegrationLogoQualitySupport RequestComplaintOther To begin the process to be listed on Google, please provide the following information: Legal Entity Name * Legal Entity Address * Legal Entity Country * Are you a subsidiary to a parent company? *Select oneYesNo Marketing Brand * (Please list all) Website URL * (Please list all) Which markets do you target? *Which integration option do you enquire about? *Select onePricing APIOperator ContentStop FileLinkRouting or timetable issues (GTFS)Other Select integration option to display additional fields.API Type *Select oneSingle ItineraryBulk Itinerary Share the list of operators you are able to provide prices & availability for: Content Mapping Additional content to be added Content to be removed New stop file Removal of stops Improved mapping Issue with stop file upload via FTPType of link *Select oneSite LinkShallow LinkDeep Link Only required in case of new implementations or complete link format changes For routing or timetable issues (GTFS), please contact the support team here. Additional details Additional files Logo File * Square logo, preferably your favicon in vector image format (SVG). Provide two files if you use a different one for a dark background. Additional information Issue Description * Sample URL showing issue * Please ensure link contains full trip details, including origin, destination, travel date, etc. Expected Results * Any other details to help us reproduce or resolve the issue Additional files (upload option) Note: For GTFS routing issues or timetable issues, please contact the support team here. Type of complaint *AppealBusiness User RequestApp/Platform issuesPolicyMiscellaneous Please describe the complaint * Enter Reference# (if applicable) * Additional NotesSubmitSubmittedEdit requestDownload submission https://myaccount.google.com/privacypolicy?hl=$0 Some account and system information will be sent to Google, and support calls and chats may be recorded. We will use this information to improve support quality and training, to help address technical issues, and to improve our products and services, subject to our Privacy Policy and Terms of Service. Translation services may be used in chats and email. Additional info OK Your email has been sent Thank you for contacting us. Please expect to receive an auto-response from transport-help@google.com with your tracking number. Should you need to update your ticket, please respond directly to this email without altering the subject line. We'll be following up with you as soon as possible.Edit requestDownload submission