Safe Browsing FAQs
How do you determine that a site is unsafe?
How do you define a “website”?
How frequently do you scan your web index?
How accurate is this information?
Can you see whenever someone is visiting an unsafe website? How do you count the total number of warnings you show?
How do you tell the difference between a compromised site and an attack site?
How quickly is a site added once you determine that it is unsafe?
How quickly do you take the site off the list once it’s been cleaned?
How is reinfection rate computed?
If my website has been compromised and is now unsafe, what can I do?
We offer advice for webmasters whose sites have been hacked here. It’s best to register your site at Google Webmaster Tools in advance of any problems so that we can notify you promptly and provide more information about the problems we find.
If you don’t want to use Google Webmaster Tools, you can file appeals with StopBadware.org once you have removed the infection from your site. StopBadware.org also offers great resources for webmasters who want to learn more about what they can do to make their sites safer.
What if I don’t think my site is infected?
How do I report a website that is unsafe?
If my AS shows up on the list of malware distributors, what can I do?
Sites are often infected without the knowledge of the webmaster. By showing that malware has been detected, we hope to encourage an AS to reach out to webmasters within the network and work with them to correct the problem. Once web servers are cleaned up, the malware statistics published in the Transparency Report will improve.
We encourage operators to sign up for Safe Browsing Alerts for Network Administrators here. Registering your AS means you will receive notifications if we detect that malware is being hosted on your network.