Partners providing live feeds: Upload 2021 year-end schedule before the service change. Learn how to upload a future schedule.

Add more information about the service

You can add extra information that isn't about a service change.

Modify the service

GTFS Static

Modify the GTFS data to provide the updated service. When the data is published, it’ll accurately represent the operations for the next 7 days as recommended by the GTFS Best Practices.

GTFS Service Alerts

Provide Alerts with the effect MODIFIED_SERVICE.

Depending on the impact of the trip modification, select the appropriate SeverityLevel value:

  • UNKNOWN_SEVERITY
  • INFO
  • WARNING
  • SEVERE

Related articles:

Manual Alerts

Add a manual alert similar to the GTFS Service Alert.

Related articles:

Update Vehicle Occupancy

GTFS Vehicle Positions

Populate the OccupancyStatus field in the GTFS VehiclePositions feed.

This is how Google interprets the GTFS OccupancyStatus value:

  • MANY SEATS AVAILABLE:
    • EMPTY
    • MANY_SEATS_AVAILABLE
  • FEW SEATS AVAILABLE:
    • FEW_SEATS_AVAILABLE
  • STANDING ROOM ONLY:
    • STANDING_ROOM_ONLY
    • CRUSHED_STANDING_ROOM
    • CRUSHED_STANDING_ROOM_ONLY
  • FULL:
    • NOT_ACCEPTING_PASSENGERS

To follow social distancing policies because of COVID-19, we suggest these values:

  • MANY_SEATS_AVAILABLE
  • FEW_SEATS_AVAILABLE
  • NOT_ACCEPTING_PASSENGERS

Related article:

Update station crowdedness

GTFS Service Alerts

Update station crowdedness with a Service Alert. Use stop_id with an appropriate alert active period. The stop_id can represent either a stop or platform, or an entity like stations or specific entrances or exits.

If the stop entity is closed, provide an Alert message for the appropriate stop entity with Effect=NO_SERVICE or Severity=SEVERE.

You can also provide occupancy levels. Make sure to give clear details in the title and description fields. 

If you want to provide occupancy levels, provide a message with Severity=INFO

If the station has reached a high level of occupancy, you may use Severity=WARNING

Related articles:

Manual Alerts

Add a manual alert similar to the GTFS Service Alert.

Related articles:

Add a public service announcement for a network, route, or stop

You can create a public service announcement for essential information, like “Wear a mask” or “Board in the rear of the vehicle.”

GTFS Service Alerts

If you want a COVID-19 string, set the cause as Medical_Emergency and the effect as OTHER_EFFECT.

Related articles:

Manual Alerts

Add a manual alert similar to the GTFS Service Alert.

Related articles:

Redirect riders to other web pages for extra information

GTFS Static schedules

You can direct riders to a web page that has additional information about specific routes, stops, or agencies. Make sure the URL you provide directs riders to a page for entities like route maps or stop schedules. Don’t provide URLs to pages that are set up for specific information, like COVID-19.

  • Choose the type of entity for the redirect:
    • For routes: routes.route_url
    • For stops: stops.stop_url
    • For agencies: agencies.agency_url

Related articles:

GTFS Service Alerts

You can add a URL to redirect riders to a page on your website that has more details about the alert with translatedString.

Related articles:

Manual Alerts

Add a manual alert similar to the GTFS Service Alert.

Related articles:

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