Problems installing Toolbar

Having problems installing Google Toolbar? Try these troubleshooting steps. Start with step 1. If that doesn’t work, move on to step 2, and so on.

And remember, you need Internet Explorer if you want to install Toolbar. You can't install it on other browsers.

Step 1: Make sure your computer and browser work with Toolbar

Your computer and browser should meet these Toolbar system requirements. Also, check that Toolbar is turned on.

Step 2: Allow JavaScript to run

If you see a "Page cannot be found" error message, it might be because your browser has blocked JavaScript. To learn how to allow JavaScript, please see your browser's help center.

Step 3: Clear your browser cache

To clear your cache, follow these instructions. This will help clear anything that might be blocking the installation.

Step 4: Turn on Active Scripting

You may have to turn on Active Scripting in Internet Explorer:

  1. Click the Tools menu in Internet Explorer, at the top of your screen. Or, press Alt + T.
  2. Select Internet Options.
  3. In the “Security” tab, click Custom Level.
  4. Select the “Enable” radio button in the Active Scripting category.
  5. Click OK.