Notification

Google Toolbar for Internet Explorer has been discontinued. To get the best of the web, try Google Chrome.

Can't sign in on Toolbar

If you're unable to sign in to your Google Account on Toolbar, try the following troubleshooting steps.

Step 1: Uninstall Gmail Notifier

Gmail Notifier may cause Toolbar to sign out of your Google Account. Uninstall Gmail Notifier, then choose from one of the following alternatives to get email alerts:

  • Add the Gmail custom button Gmail to your Toolbar. When new messages arrive in your Inbox, the Gmail icon changes to an open envelope.
  • Install Google Talk and get pop-up notifications when you have new mail.

Step 2: Clear your cache and cookies

See instructions

Step 3: Accept cookies from Google

  1. Click the Internet Explorer Tools menu, or press Alt-T on your keyboard.
  2. Select Internet Options.
  3. On the Privacy tab, click Sites.
  4. Enter google.com into the "Address of website" field.
  5. Click Allow.
  6. Click OK to save your settings and close the "Internet Options" and "Per Site Privacy Actions" windows.
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