Restart a Titan Security Key that's not working

If your Bluetooth Security Key isn’t working, you can reset it. Your key will still be registered to your account after it’s reset.

  1. On the back of your Bluetooth Titan Security Key, find the small, circular hole. It’s just below the keyring loop.
  2. With a pin, gently push the reset button inside the hole.
  3. Try using or pairing your key again.

If restarting your key doesn’t work, you can try these tips to fix problems with Bluetooth.