For help on common issues with your Google Store order, check out this guide.

Report fake Google hardware products

What is a fake or counterfeit? Counterfeit Google hardware products are products that include — on the device and/or packaging — a trademark or logo that is identical or nearly identical to a Google-owned trademark or logo. Counterfeits mimic the brand features of authentic products in an attempt to pass themselves off as a genuine.

How you can tell if a product is fake:

  • Trademarks aren’t appearing correctly
  • Device isn’t working properly
Choose the Google product
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